We love first-time patients! It is such a great opportunity to meet new members of our Fayetteville community or welcome long-time neighbors into our care. Every new patient that comes to us is treated with total compassion. No matter if your teeth are perfectly healthy or in serious trouble, coming to us is an important first step on your path to finding and maintaining good health.
We take plenty of time to listen to you, your needs, and your desires. Talking about your past dental experiences, and sharing what you want as you move forward helps us gain valuable insights into how we can best help you. When combined with our comprehensive evaluations, our outstanding communication and listening helps us create a unique treatment plan for every member of your family.
We always welcome you with open arms and show you around the office so you know where everything is, and you can feel right at home. All your paperwork can be conveniently filled out on one of our tablets so it is immediately available and on file. You’ll meet the team and, of course, receive your comprehensive new patient exam. You will also meet with the hygienist and Dr. Brown to discuss your current oral health, what you are hoping to achieve, and the findings from your exam. This is one of the most important visits of your time with Smiles by Design, so be sure you let us know what you want and need. We want to know you as a person, not just a set of teeth!
Everyone in your family will appreciate the way we strive to keep you comfortable and all the little extras we provide to help you relax. Our reception area is cozy and beautifully designed, so it never feels cold or clinical. Soothing music is always played throughout the office to set the tone for relaxation. If you feel a little thirsty, we have coffee, tea, and a water cooler to refresh you and keep you going. Once you are in the chair, ask for one of our snuggly blankets and a neck pillow. You’d be surprised at how comforting something as simple as a throw over your lap can be! And when your appointment is over, freshen up with one of our scented towels. You’ll leave feeling great!
We want our care to be as affordable and accessible as possible. That’s why we accept Cigna, MetLife, Delta, and Aetna dental insurance – and more! We will go out of our way to help you maximize both your care and your benefits, and we are happy to help you file your dental insurance claims properly. If you have any questions about your insurance availability and coverage amounts, please give us a call. We are always here for you.
We also have alternative financing options available for times when insurance just isn’t enough or if you opt for elective care. Our financing options, Springstone Patient Financing and CareCredit, can help you get the financing you need easily and conveniently with easy application and an instant approval process. Just click on the links to get started. After you’re approved, you can use the credit on any of our dental services
We also accept all major credit cards, cash, and check.
Please call our office and let us help you identify the payment and/or financing option that is best for your budget and your needs.